Libby Rodney from The Harris Poll on the 2026 ETS Human Progress Report: Adaptability, Credentials & Opportunity
This is our 50th episode of Tried & Tested and we’re marking the milestone with a conversation about what may be one of the biggest questions facing the workforce right now: how do people prove what they can do as change accelerates? Host Isabelle Gonthier welcomes Libby Rodney, Chief Strategy Officer at The Harris Poll, to unpack what “proof” looks like in today’s disrupted environment and why credentials are increasingly tied to confidence, mobility, and opportunity.
Drawing on The Harris Poll research behind the 2026 ETS Human Progress Report, Libby Rodney explains how leaders can move beyond noisy narratives and toward signals that actually matter, especially as workers face rapid disruption, shifting skill demands, and rising pressure to demonstrate adaptability. Together, they explore the widening gap between interest and access, the need for clearer employer signals about what’s valued, and why the future of credentialing depends on trust, alignment, and measurable evidence, not just storytelling.
What you’ll learn:
- What “proof of skills” really means in a labor market shaped by constant disruption and why workers are seeking evidence they can carry across roles and industries.
- How the 2026 ETS Human Progress Report was designed, including the role of benchmarking and how the focus evolved toward adaptability as a cornerstone theme.
- Why credentials are rising in importance right now, including the connection between workplace anxiety and the need for verifiable evidence of capability.
- What’s driving the demand vs. access gap (high interest, lower access), and the practical barriers that keep people from pursuing credentials.
- Why employer clarity is the unlock: what workers need employers to specify about which credentials matter, and why ambiguity discourages investment before cost even enters the picture.
- How AI is reshaping credential expectations, including why many workers want formal certification to verify AI skills, and why “using AI” isn’t the same as using it well.
Who should listen:
- Credentialing, certification, and assessment leaders designing programs that must earn trust and prove value.
- Employers, HR, and workforce strategy teams deciding which skills and credentials matter most.
- Education and training leaders working to close the gap between learning pathways and real-world opportunity.
Libby Rodney
Chief Strategy Officer at The Harris Poll
A scenario planner, cultural strategist, and navigation expert, Libby Rodney serves as Chief Strategy Officer at The Harris Poll where she helps Fortune 100 executives decode uncertainty and navigate transformational change.
Creator of “The Next Big Think!” substack and co-host of “So Get This” podcast (new on Bubbler/iHeart Radio), her cultural intelligence framework has predicted major shifts including “quiet vacationing,” FOBO (fear of being obsolete), and the “lottery over logic economy.”
Libby has commanded global stages at Davos, Cannes Lions, SXSW, Forbes CMO summit, Ad Week, and CES, establishing her as the go-to cultural decoder for organizations seeking to see around corners.
Libby’s insights have been featured across major media outlets where she has become known for revealing not just what’s trending, but what companies must pay attention to in the next 18 months.