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What’s next for licensure exam security, content, and candidate experience?
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What’s next for licensure exam security, content, and candidate experience?

Alon Schwartz, Chief Revenue Officer, Licensure

May 20, 2025
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The world of licensure testing is undergoing a seismic shift. From AI-enhanced exam security to new frontiers in candidate experience, the pace of innovation has never been greater — or more necessary. As candidate expectations grow more sophisticated, security threats become increasingly advanced, and the stakes of credentialing continue to rise, forward-thinking solutions are setting new standards across the industry.

This blog explores six key areas shaping the future of licensure testing, and the innovations redefining what’s possible in secure, fair, and efficient exam delivery.

New frontiers in security for licensure testing

As exam fraud grows more sophisticated — from synthetic ID manipulation to proxy testing — defending exam integrity demands more than reactive measures. The latest advancements in biometric verification, AI-enabled ID analysis, and behavioral pattern recognition now allow testing organizations to identify threats before, during, and after exam delivery.

The shift toward real-time data forensics marks a turning point. No longer is it enough to identify irregularities after the fact. Today’s leading solutions accelerate detection to enable faster interventions — preventing fraud from scaling and protecting the value of every credential.

Read four ways AI can strengthen your exam security strategy.

Smarter, faster exam content development

The exam content development is entering a new era, powered by AI and redefined by speed, scale, and precision. Rather than relying on time-intensive manual item creation, testing organizations can now use AI to generate high-quality exam content aligned with their specifications. This shift allows for faster iteration, broader topic coverage, and reduced cost — all while preserving the psychometric rigor essential to high-stakes testing.

AI-assisted content generation can transform item authors into strategic content architects, where the technology handles routine drafting and SMEs focus on guiding quality and relevance. With human-in-the-loop quality assurance, organizations can rapidly expand item banks, produce multiple item variants to reduce overexposure, and improve content over time through data-informed refinements. The result is a more agile development model that meets the evolving needs of both testing bodies and candidates, while maintaining trust in the validity of exam content.

Enhancing online proctoring

Online proctoring has become a mainstay of modern licensure testing, but delivering secure, smooth remote exams still requires constant refinement. New technologies are improving the integrity and accessibility of online proctoring platforms — from new security innovations, enhanced proctor training, and biometric ID verification to user-friendly check-in flows.

Recent efforts focus not just on detecting misconduct but also on creating an environment that candidates trust and understand, with better communication, training, and clear protocols that prioritize fairness and usability.

Discover the latest developments in quality assurance for online proctoring.

Better test center experiences

Despite digital advances, test centers remain a critical pillar of the licensure landscape. Physical sites are undergoing meaningful upgrades — with investments in technology, layout, and candidate support able to deliver a measurable drop in support requests.

These improvements reflect a broader strategy, to modernize the in-person testing experience while ensuring parity with remote options. Looking ahead, the focus will be on flexible, resilient infrastructure that accommodates future needs while preserving the rigor and security of on-site exams.

PSI Enhances Test Center Network with Key Investments, Reducing Support Calls by 40%.

Streamlined and seamless candidate and client experiences

In an increasingly user-centric world, both candidates and clients expect intuitive, responsive testing systems. Recent upgrades — such as QR code check-ins, self-service portals, and mobile document uploads — are reducing friction and enhancing transparency.

The roadmap ahead includes automated check-in, chat-based support, and intelligent assistance tools, built to scale services without sacrificing quality. It’s a new vision of the testing journey that is connected, efficient, and built around the people it serves.

Licensure at a crossroads: what comes next?

To shape the future of credentialing, industry leaders must collaborate — to solve today’s problems and anticipate tomorrow’s. The latest cross-sector discussions focus on shared challenges like maintaining public trust, accommodating evolving job markets, and designing exams that reflect real-world competencies.

Whether it’s addressing equity in access or adapting to emerging tech, the conversation is moving forward. And those at the table are setting the agenda for the next generation of licensure and credentialing.

Conversations that matter

The innovations shaping licensure testing are responses to the evolving challenges of modern credentialing. From real-time data forensics to AI-powered learning tools and frictionless candidate journeys, these solutions represent the future of fair, secure, and scalable testing.

If these are the questions you’re exploring — and you’re looking to connect with others doing the same — we’re inviting a small group of licensure leaders to go deeper. Request access to the full discussion.

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