2nd camera monitoring
For your upcoming exam, you will be required to use your mobile phone as a second camera during your test. This additional step helps create a more secure, fair, and trusted testing environment, protecting both your results and the value of your certification.
Designed with your success in mind
Protects your results
Protects your results from being questioned or invalidated
Strengthens the credibility
Strengthens the credibility of your certification
Reduces misunderstandings
Reduces misunderstandings during monitoring by giving Online Proctors a clearer view of your testing environment
In short, it helps make sure your effort is recognized and protected.
An overview of the process
The process to set up the second camera is guided every step of the way and typically takes just a few minutes. You will be required to follow these steps before you can access your test:
Scan a QR code during your test Check-In Process
Use your phone to complete a room scan
Position your phone to act as a second camera (horizontally) throughout your testing session
That’s it. A Check-In Specialist will guide you through the process, so you are never on your own.
What you will need
To get ready, make sure you have:
A smartphone is required
Tablets are not allowed as second cameras. We recommend using a phone with an Operating System iOS 12 or higher (check Settings > General > About) or Android 8 or higher (check Settings > About Phone > Software Info).
Power source for phone
Your phone must be plugged into a power source for the duration of the session, as your phone will need to stay powered on throughout your testing session.
Phone stand or tripod
A stable way to position and hold your phone horizontally, such as: Phone stand, Tripod, or use a stable, heavy, unmarked object that can support your phone, such as an empty mug. These objects and your setup will be reviewed and approved by your Check-In Specialist during the test check-in process.
Reliable internet connection
A reliable internet connection is necessary to complete the Check-In Process.
How to set up your second camera
Your Check-In Specialist will confirm everything looks good before your test begins.
During your check-in process, scan the QR code using your phone and allow access to your camera and microphone
Position your phone, place it 2–4 feet to the side of your computer, turn it sideways (horizontally), in landscape mode
Make sure your laptop or computer screen, your hands, and your side profile are clearly visible
During your Check-In Process, the QR code page and setup instructions might look like the following example:
Important tips for a smooth experience
Enable do not disturb
You will be requested to enable the DND (Do Not Disturb) mode, to prevent calls, alerts and notifications during your testing session
Prepare your phone settings
All applications in your phone must be closed, notifications cleared and Auto-Rotate enabled or Portrait Orientation Lock turned off to allow for recording in landscape layout, before scanning the QR code
Keep the phone stable
Keep your phone stable and in the same position during the test
Keep phone plugged in
It is important to keep your phone plugged in to a power source as battery may drain while in your testing session
Stay connected
Make sure your phone stays connected to an internet network at all times
Do not touch your phone
Avoid touching or adjusting the phone once your test starts
If you have any issues during your testing session
Don’t worry, you will be guided through it:
- If your phone disconnects, you may be asked to re-scan the QR code
- If your camera feed is interrupted, your Online Proctor will help you reconnect
- Your test will be paused until the issue is resolved
The goal is to help you continue your test smoothly whenever possible. This additional step helps ensure your test and testing session are: Fair, secure, and trusted. And it only takes a few minutes to set up.
Frequently asked questions
1. Do I have to use my phone?
Yes, a mobile phone is needed to enable the second camera and complete your test check-in. We recommend using a phone with an Operating System iOS 12 or higher (check Settings > General > About) or Android 8 or higher (check Settings > About Phone > Software Info).
2. Will this be difficult to set up?
No. The process is simple and guided. You’ll scan a QR code and follow on-screen steps, and a Check-In Specialist will assist you if needed.
3. What happens if my phone disconnects?
You’ll be prompted to reconnect by scanning the QR code again. Your Online Proctor will guide you through the process so you can continue your test.
4. Can I use a tablet instead of a phone?
No. Only mobile phones are supported as second cameras.
5. How long does the second camera setup take?
Typically, 3–5 minutes, as part of the standard 10–15 minutes Check-In Process before you can access your test. We recommend having your phone ready and plugged in before you start the setup process.
6. I don't have a tripod. Can I use something else?
Yes, a phone stand, a mug, or any stable object that holds your phone horizontally is fine. Your Check-In Specialist will review and approve your setup during check-in.
7. Will this affect my test experience?
The goal is to keep your experience smooth and uninterrupted. The setup happens during check-in, takes only a few minutes, and once your test begins, you can focus as usual.
8. What if I don’t have a phone or can’t set it up?
If your exam requires a second camera and you’re unable to use one, your session will be terminated. If you’re unsure whether this applies to your exam, check your exam requirements in advance or contact our 24/7 test taker support.
9. Why is this required?
This feature helps ensure fairness for all test takers and protects the value of your certification by providing a clearer view of your testing environment.
10. Is my session recorded? Who can see it?
Yes. Your full testing session, including the second camera footage, is recorded and securely retained according to PSI’s data handling policies. Access is limited to authorized PSI personnel and your testing sponsor when needed.
2nd camera monitoring PDF
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