Scalable, defensible test development with agentic AI
Deliver high-quality content faster. Without compromising rigor, traceability, or control.
Operationalize institutional knowledge
We’re fundamentally reshaping test development with AI.
PSI embeds purpose-built AI into the assessment development lifecycle. Approved sources are captured once within a secure knowledge graph and applied consistently across item generation, review, analysis, and updates. The result: scalable content development without losing alignment, defensibility, or program memory.
This is not AI layered onto legacy workflows. It is a governed system designed specifically for assessment.
Human-in-the-loop by design
Multi-agent AI validation with expert SME review ensures accuracy, alignment, and accountability at every stage.
Ongoing content management
When source materials, references, or standards change, apply updates across existing items without restarting development.
The AI-driven test development lifecycle
AI agents and subject matter experts operate within a secure, connected framework grounded in a shared knowledge foundation that preserves standards at every stage.
Because sources and rules are structured within the system, aligned content can be generated quickly when standards evolve, exams are compromised, or content requires refresh. SMEs focus on review and approval, not rebuilding from scratch.
Proven impact at scale
Validated in a national licensure program, PSI’s AI-driven test development has delivered measurable gains in quality and efficiency.
- 77.4% of AI-generated items met all psychometric thresholds (vs. 75.5% human-authored).
- 65.6% approved for pretesting following SME review.
- 10% improvement in SME item retention across review cycles, reflecting system learning.
- Thousands of items delivered above target with considerable time and cost savings.
From development to preparation
One governed foundation
The same governed AI foundation that drives live test development also enables AI-assisted test prep. Practice content, adaptive study tools, and AI learning assistants draw from the same knowledge base, helping candidates focus on the competencies that drive exam readiness.
Preparation operates within a structurally separate environment from live assessments, preserving alignment while protecting exam integrity.
Governed AI for high-stakes assessment
Unlike generic AI tools, PSI embeds oversight, enhanced test security, and traceability directly into the test development lifecycle, so scale never compromises rigor.
Secure and isolated
Tenant-isolated environments, role-based access controls, and no public or cross-client model training.
Traceable and defensible
Every item is traceable to approved sources, supported by comprehensive audit trails and reviewable AI scoring.
Human-led and controlled
AI operates within defined constraints, with SMEs responsible for review, approval, and refinement.
Built to improve and scale
Standards, feedback, and prior decisions are retained and consistently applied across cycles and diverse formats.
Wherever you are in your AI journey
PSI provides a governed, defensible foundation to scale development, protect integrity, and evolve with confidence as your program grows.
Success stories
“PSI has been a great fit for us. They listen, they lead, and they help us focus on what matters most: delivering a high-quality certification experience.”
“We knew PSI would continue to be a great partner to help support the development of this new certification. I don’t think we would have even thought about going anywhere else, because we already have such a great relationship with PSI for test development.”
"I would underscore that PSI was consistently committed to meeting our deadlines through the many challenges of a pandemic. It’s impressive how dedicated they were to see the project through and get the job done during a period of unforeseen roadblocks."
"This [hybrid insurance exam] is revolutionary for the insurance industry, both from a regulatory standpoint and for PSI’s online proctoring itself."
"We’re growing rapidly, and the partnership with PSI has enabled that to happen."
"We wanted a partner who can deliver exams anywhere, anytime without someone having to go to a physical testing center. The gap in the market was ‘access’ and PSI was committed to delivering exams in real time, online."
"This is an ongoing partnership with PSI which will evolve and improve as we each learn more about our respective markets and skill sets. We are looking to move more of our exams to an anytime, anywhere model. This allows us to continue to put the learner, irrespective of their age, at the center of our plans."
"I have tremendously enjoyed working with PSI. They have been a very responsive partner, always working to improve the customer experience, innovating at every step. I continue to be impressed by how responsive they are to client needs."
"PSI is always willing to do the right thing. It gives me the confidence I need that they really understand what we as an organization are trying to do and how we want our candidates to feel."
"I think PSI will be at the forefront of emerging technology. As the testing industry has changed over the last 30 years, if you’re not at the forefront you’re not going to survive."
"PSI has helped us develop the way that we test at the campus level, and that’s really built our business since 2010."



