Test Center Requirements

Test Center requirements

Requirements are subject to change and will be communicated in those instances

Location

Test Center must conform to local building, sanitation & health codes
Building, grounds and surrounding area must be clean and welcoming to testers
The building must be easily accessible via major roadways or public transportation
Exits must be clearly marked and unobstructed
Fire extinguishers are required and in working order, location well marked and easily accessible
Emergency exits must be clearly identified and clear of obstructions
First aid kits must be stocked and easily accessible
Restrooms must be located in the same building as the testing center
Restrooms must be clean, supplied with necessary items, and in working order
Adequate parking must be available near the testing center location

Test site environment

Test room must be large enough to comfortably place testing stations and chairs
Test station table surface must be large enough to accommodate the monitor, keyboard, mouse pad and applicable testing materials. The minimum size is 42″ x 36″
Testing room shall be free from any other activity during testing sessions; during non-testing time, the testing room may be available for other uses
Ensure aisle space exists so that test takers have ample personal space
Testing area must be located in such a way so that no test taker will be disturbed by foot traffic, loud conversation or outside noise
Partitions must physically separate each testing workstation, extending at a minimum the depth of the workstation desk and at minimum the height of the top of the workstation monitor
Copy machine or scanner to provide copies of test taker IDs and test eligibility documents

Site environment

The admin station must be located outside of the testing room
Seating must be available for all testers
Space must be provided for tester accommodations, such as a separate room or reader/recorder. Testers may need space outside of the main testing room(s) in these instances
PSI will need to confirm all final layouts prior to site activation to ensure both the quality and security of the site meet PSI standards
The lobby must be clean and presentable at all times
Testers must have individual storage options for their belongings, such as lockers. Storage must be outside of the testing room
Staff should greet testers as they arrive and provide any necessary support
Webcam located at Proctor Station to take a digital photo of testers, per client policy

Security and surveillance

Test security is vital to giving test takers the confidence their tests are conducted fairly, delivering reliable outcomes, and protecting the integrity of our organizations
Testing must take place in a separate room with a closable door
Proctor station and printer must be located outside of the testing room
All testers will undergo the metal wanding process before entry into the testing area. Staff must be capable and comfortable supporting this process.
- For FAA Test Center Applicants: Test Taker wanding process is not required.
Video surveillance system must provide constant monitoring during the testing session and include a Digital Video Recording (DVR) system.
- General testing sites must retain recordings for 90 days.
- For FAA Test Center Applicants: retention must be 30 days.
Testing room door must be lockable, restricting any unauthorized access
All testing material must be secured when not in use

Equipment and supplies

A locking file cabinet to secure test materials and test taker documents
8 1/12x 11 printer paper to be issued to test takers, per published client policy, and Number 2 pencils
Disposable Earplugs or Noise Canceling Headphones must be offered to all test takers
Audio-capable headsets for tests containing audio files. Over-the-ear models required; must be able to wipe clean with an anti-bacterial cloth or provide disposable covers
Basic 4-function calculators must be available for specific tests
White boards to be issued to test takers, per published client policy
FAA only: A requirement for plastic overlays with dry-erase markers needs to be included

Partnerships

Sites will be expected to deliver tests for all PSI clients. Exceptions are at the sole discretion of PSI
An ideal partner is businesses focused on helping their communities and advancing people in their careers
Under no circumstances are sites to contact current PSI clients, regardless of how they were approached. All client contact must be handled directly by PSI staff
A warm, inviting space where testers will feel comfortable and can focus on their testing
Sites are expected to be open for at least two days each week, with testing available at least 4–5 hours per day, and one of those days containing a minimum of a 5-hour session.
- For FAA Test Center Applicants: Sites must offer at least 24 hours of testing availability per week.
Sites should have a full schedule for the next 6 months in place at the point of going live and will continue to provide a 6 month advance schedule when prompted by PSI, twice per year
Staff must possess the ability to quickly implement varying and emerging test delivery policies. Administrators will be expected to know and support any nuanced delivery steps specific to a client or clients
A proactive approach to ensuring that all testing will happen as planned
Site schedules should not be changed once put in place, as this may lead to undue tester displacement or disruption
Staff should be welcoming to testers, while paying close attention to policies and security of the test
While PSI testing is underway, two dedicated resources must be available to focus on those test takers
Sites should enact a staffing plan that allows consistent and reliable site availability
Staff will be provided training on all aspects of their role, and are expected to pay close attention to all training modules. PSI also offers professional development coursework for staff to take at their discretion
It is essential that our testers receive information specific to their professional needs. PSI asks that staff also understand how to show restraint and provide only information they have full confidence is accurate
It is important that PSI and the site have an open line of communication and timely response in order to best services our Test Takers. We ask that when PSI submits a non-urgent inquiry it be responded to within 48 hours

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Test Center requirements

Location

Test site environment

Site environment

Security and surveillance

Equipment and supplies

Partnerships

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Get in touch

Markets We Serve

Audits & Investigations

Data Forensics & Web Crawling

Risk Assessment & Incident Response

Latest Insights

Markets We Serve

Audits & Investigations

Data Forensics & Web Crawling

Risk Assessment & Incident Response

Latest Insights

Test Center requirements

Location

Test site environment

Site environment

Security and surveillance

Equipment and supplies

Partnerships

Join our newsletter to stay tuned with the latest insights

Get in touch

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Markets We Serve

Audits & Investigations

Data Forensics & Web Crawling

Risk Assessment & Incident Response

Latest Insights