Review the requirements for operating a PSI Test Center. These standards help ensure every location delivers a secure, professional and consistent testing experience.
PSI Test Centers help candidates achieve their goals in a secure, professional testing environment. We know that every location is different, but one thing our sites all have in common, is the facilities, people and commitment needed to deliver a consistent candidate experience.
Easy-to-reach locations that provide a welcoming environment for test takers.
A secure, distraction-free environment designed to support candidates throughout their exam.
Looking for test center computer specifications? View full hardware, software, and browser requirements for PSI Test Centers here.
High standards that protect the value and fairness of every exam delivered.
Helping candidates feel prepared, comfortable and supported on test day.
Dedicated check-in area
Comfortable waiting space
Friendly and professional staff
Headsets, earplugs and approved testing supplies where required
Clear communication and guidance for candidates
Clean and well-maintained facilities
A team focused on professionalism, consistency and candidate support.
You're not expected to do it alone.
Have more questions about becoming a PSI Test Center? Find answers to common questions about eligibility, facility requirements, equipment, staffing, training and the support you’ll receive from PSI.
We partner with organizations that can provide a secure, professional testing environment and are committed to delivering a consistent experience for every test taker. Successful partners include educational institutions, training providers, employers, community organizations and businesses with suitable facilities.
PSI Test Centers provide a dedicated testing room, an administrative check-in area, a waiting space for candidates and access to restrooms within the building. Testing should take place in a private, distraction-free environment. We recommend space for a minimum of five testing stations, plus a separate space for accommodated testing where required. PSI will help to create a plan that matches local needs.
To help protect exam integrity, centers are expected to support established security procedures, which may include candidate identity verification, active monitoring during testing, video surveillance and secure storage for testing materials and candidates’ personal belongings. Specific requirements vary by program and location.
Centers typically require equipment to support day-to-day operations, including a check-in computer, copier or scanner, phone access and approved testing supplies. Depending on the exams delivered, additional equipment such as webcams, headsets or other testing-related technology may be required. PSI will guide you through the requirements for your location during onboarding.
Yes. Centers should have select staff focused wholly on PSI to manage candidate check-in, support test delivery and maintain security standards throughout the testing session.
PSI provides training and guidance to help staff understand testing procedures, candidate support requirements and security protocols. Once your center is operational, you’ll continue to have access to resources and support to help maintain a high-quality testing experience.
PSI supports partners throughout the process, from site assessment and setup through to training and ongoing operations. Our team will help review your testing space, guide onboarding and provide resources to support successful test delivery.
In return, we ask centers to maintain regular testing schedules, communicate with PSI in a timely manner and uphold the standards that help create a secure, professional experience for every candidate.
Targeted audits, surprise inspections, and mystery shopper visits to uncover vulnerabilities and fraud risks.
Statistical analysis of testing data to identify anomalies, with website and social media monitoring.
Identify key vulnerabilities, critical assets, and potential threat actors across your assessment lifecycle.
