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Washington State Office of the Insurance Commissioner: Case Study

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Washington State Office of the Insurance Commissioner: Case Study

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Building the First Hybrid Insurance Exam Experience Together

A critical tenet of strategic planning at the Washington State Office of the Insurance Commissioner is to leverage state-of-the-art technology to gain oversight in insurance regulation.

The determination was made in early 2018, based on a thorough analysis of the innovation occurring in various insurance industry sectors, that adding online testing with a robust online proctoring engine to the examination program already offered by the Washington OIC at PSI’s test center network, was the way forward.
In this case study, you will read about:

  • The challenges Washington State OIC faced with testing candidates in geographically remote settings across the state.
  • The solutions PSI made accessible to remote candidates, marking a revolutionary change in Washington State and for the entire insurance industry.
  • The outcome of Washington State OIC’s partnership with PSI and the impact it left on the Insurance industry state-wide.
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