Your complete guide to navigating your online test


Your complete guide to navigating your online test


Navigating Online Proctoring with PSI: A Comprehensive Guide 

Online proctoring offers the flexibility to take your test from the comfort of your home or office, while ensuring the integrity and security of the exam process. Here’s everything you need to know to successfully navigate your online proctored exam with PSI. 

The Basics

Getting Started:

  1. System Check: Perform a system check to ensure your device meets the requirements.
  2. Log In: Access the exam at your scheduled time.
  3. Identity Verification: Verify your identity with the proctor.
  4. Complete the Exam: Follow the proctor’s instructions and complete your test.

Top Tips for Success 

Choose a Private Location: Ensure you are in a quiet, private room where you won’t be disturbed. 

Use Reliable Equipment: A dependable device with a webcam and a strong internet connection is essential. 

Prepare Your Space: Make sure your testing area is well-lit and free from prohibited items. Clean and clear your desk to avoid any issues during the check-in process. 

System Requirements 

Ensure your device meets the minimum requirements for operating systems, screen resolution, bandwidth, and hardware (camera and microphone). It’s crucial to review these specifications and run a system check beforehand. 

Review your system requirements here

Commonly Asked Questions 

Q: Is my online proctored test secure? 

A: Yes. Your online proctored test is secured to protect the integrity of the test and the safety of your personal data.

PSI uses secure browser technology with enhanced communication security and encryption. Your personal information is always protected. PSI does record your webcam and desktop on your computer, but only during the testing session. This stops when you close the online proctoring software application.

Q: Where can I take my online proctored test?

A: You can test in the convenience of your home, school, or office. Wherever you test, you should be in a walled room where you will not be disturbed. No one else is permitted in the room with you while you are testing.

Q: What type of identification will I need to present?

A: You are required to present a valid, government-issued photo identification as part of the check-in process. Your identification must contain your full name and a recent, recognizable photo. Please Note: Military identifications and credit cards are not accepted for online proctored tests.

Q: How long does the check-in process take?

A: The check in process will take approximately 10-15 minutes. You are able to begin the check-in process up to 15 minutes prior to your test start time. Your organization’s testing rules will provide guidance on being late.

Watch our video here to learn everything you need to know about the check-in process.

Q: Are there workspace requirements? Is my home or office workspace okay?

A: You will be asked to take a video of your testing area during the check-in process, which will be reviewed by a PSI proctor prior to test launch. Please ensure that you are in a well-lit room so that your testing area can be reviewed – artificial lighting is recommended.

Please ensure that your desk space is clear and clean of any prohibited items. Unless allowed by your test sponsor, please make sure that there are no notes, paper/pencil, calculator, or other materials on the desk, and, overall, no items or information in the room that could be considered cheating materials. Items in the background, provided that they are not accessed during the test, are fine. For example, having books on a bookcase in the background is not a problem, provided that you do not access them.

Q: Can I receive assistance with my test?

A: No. You may not receive any assistance from other individuals while taking the test, and you may not allow other individuals to see your computer screen when test questions are being presented. The Online Proctor cannot answer questions related to test content.

Technical Support is available via live chat to assist with any technical issues related to the PSI Bridge Secure Browser, such as connection issues.

Additional Considerations

Prohibited Actions and Items During the Test could be:

  1. Looking off-screen
  2. Speaking aloud
  3. Using unauthorized materials
  4. Interacting with third parties
  5. Leaving the webcam’s view
  6. Proctors will monitor these behaviors and may pause the test to investigate any suspicious actions.
  7. Reference materials, paper, notepads, or language dictionaries
  8. Calculators
  9. Any type of communication, surveillance or recording devices
  10. Baggage of any kind including handbags, purses, or briefcases
  11. Weapons
  12. Food or beverage
  13. Tobacco products or smoking paraphernalia

Please note that prohibited items are dictated by the test sponsor’s configurations.


By following these guidelines and tips, you can ensure a smooth and successful online proctoring experience with PSI. For more detailed information, visit the PSI Online Proctoring Guide.

PSI is here to help. Whatever your testing needs, our friendly, experienced team is here to provide guidance and answer your questions. You can contact our test taker support team here.